Welcome to Thousand Islands Veterinary Services
Your Veterinarian in Gananoque, ON
Call us at 613-382-2900
Pet Emergency? Call us right away at 613-382-2900
New Patients Are Always Welcome!
We are very fortunate to live and work in this wonderful community. Not only do we have the privilege of caring for your beloved pets, we also have the opportunity to learn about you and your families as well. Our conversations are not always about veterinary medicine. They are often about other battles in your lives. It may be a family member battling cancer, an aging parent, or an autoimmune disorder of a close friend. The fact is, we are all connected and we all know people who are vulnerable at this time. In the coming weeks, our primary goal is to be able to provide care to your pets, while also doing our part to slow the spread of COVID-19 to protect those who are vulnerable in our community. And we must do this without spreading fear. Starting as early as Monday, March 16th, we will start making the following, pre-emptive changes:
1. We will be dividing our staff into two teams who will work alternately to limit the potential for exposure as our primary goal is to stay open long-term to ensure ongoing care for your pets.
2. Because of this, we may call you to reschedule or postpone non-essential appointments.
3. We are offering curb-side pick-up – call ahead (613-382-2900) and we will bring food and medications to your car, and we can meet you outside to bring your animal in for physical exams.
4. We have a vet store for online orders of pet food: https://www2.myvetstore.ca/
5. Later this week, we may be offering telemedicine consults.
These measures may seem extreme at this time, but we get one chance to do this right. It is only too early until it’s too late. This is not a time for fear. This is a time for community. Let’s all do our parts to take care of each other.
Dr. Scott Stevenson and the
Thousand Islands Veterinary Services Team
We also understand that the experience of coming to the vet clinic can make some pets nervous. We are striving to change that! We want all of our clients and their pets to feel as at ease as possible when they come in for an exam. We employ many different techniques to further this goal and we can give you tips and ideas of things that you can do at home to make your visit to the vet clinic as stress free as possible for you and your pets. We recently added on a new exam room that is gearing mainly for our feline patients! This room is on the other side of our office so that we can try to separate the cats from the dogs and try to lower the kitty's stress levels that way. This new exam room also features, a diffuser that emits 'happy cat' pheromones to help to lower anxiety as well as a tv that has an aquarium playing as well as fun wall shelves for the kitties to climb on while the vet and his/her owner talk.
Thousand Islands Veterinary Services is a full service animal hospital and welcomes both “in hours” emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Dr. Brian Willows has over 40 years of experience offering regular pet wellness care, as well as diagnosing and treating serious medical conditions when they arise. Dr. Stevenson also shares the clinic values of providing the best possible medical care for our patients as well as making sure that their owners are fully educated and engaged in all aspects of their beloved pet’s care. Providing exceptional customer service and client education are core values that all members of the TIVS team strive for.
Dr. Stevenson is well known as an industry leader in his knowledge of Lyme disease and the ticks that are a problem facing pets in the Kingston, Gananoque and Brockville areas. He has been asked to speak at the biggest veterinary conferences in North America and has done a lot of traveling doing so. He also does webinars for other Veterinarians quite often about the threat of ticks, Lyme Disease and other diseases that ticks can carry, as well as treatment of these diseases and prevention of ticks.
Thousand Islands Veterinary Services offers a number of resources that enable you to learn about how to provide the best care to your pets. Please feel free to browse this site, particularly the informational articles. The best veterinary care focuses on disease prevention, so becoming knowledgeable about preventative health care is essential to the ongoing success of your family pets’ health. If you have any questions, call 613-382-2900 or email and they will promptly get back to you. Thousand Islands Veterinary Services is very easy to get to whether you live in Gananoque, around the block in nearby Kingston or Brockville or any of the communities between -- you can find directions on the Contact Us page!
Come to Gananoque, visit Thousand Islands Veterinary Services, take a tour of our hospital, meet our warm and knowledgeable staff, and then book an appointment!
At Thousand Islands Veterinary Services, we treat your pets like the valued family members they are.
Gananoque Veterinarian | Thousand Islands Veterinary Services | 613-382-2900
839 Stone St. N
Gananoque, ON K7G 1Z7