Dr. Brian Willows graduated from the Ontario Veterinary College in 1979. His 40 year career has been spent almost entirely in mixed animal practice in Gananoque. Raised on a nearby dairy farm, he has had a keen interest in both domestic animals and family pets. He considers himself to be very lucky to have been able to spend his career in Gananoque. He loves this area and feels so blessed to have been able to be a part of the farming community for so long, while also getting to provide quality medicine and care to this area's pets and the people who count them as family, throughout the majority of his career.
Over the years he has always challenged himself with the latest techniques and procedures of the day and continues to do so now that he can focus entirely on the small animal only side of practice. In recent years he has taken additional courses and training in otology, dermatology, dentistry, surgery, radiology and ultrasonography to name a few. He most recently has completed the course and has been performing the “Tightrope” technique for surgical repair of Cranial Cruciate Ligament (CCL) ruptures, with great success! Dr. Willows values continuing education as a top priority. He has had a long and diverse career and his goal has always been to strive to learn more and to be able to provide up to date and quality medicine for his patients.
Dr. Willows has cut his hours back some after reaching 40 official years in practice, but we are still very lucky to have him at the clinic a few days/week.
He and his wife Judy currently reside on the north shore of lower Beverly Lake, near Delta, Ontario with their golden retriever, Karma. They are certain that their cat, Sally Anne considers them to be her slaves and she does a fine job of keeping them in their places. In their free time they enjoy nearly every outdoor activity one can do from the front door of their home. Together they enjoy canoeing, swimming, fishing, hiking, cross country skiing, snowshoeing, or simply relaxing on their front porch. They also enjoy a day of golf or downhill skiing with friends. They like their good ole country music! Their favourite pastime though, whether sitting around a campfire or their dining room table is entertaining family and friends! They have worked together in the veterinary field since shortly after they were married in 1976. They have raised two beautiful and talented children, Andrew and Kimberley. Andrew has 2 little girls; Adele and Evelyn. Brian and Judy have fully embraced their roles as grandparents, taking every opportunity to spend time with their grandchildren and they spoil them like grandparents should!
Dr. Scott Stevenson originally joined the TIVS team as an Externship Student and that evolved into him becoming one of our veterinarians and eventually he took over ownership of the clinic from Dr. Willows. Scott is originally from Barrie, Ontario, but fell in love with the Gananoque area while investigating blacklegged ticks and Lyme disease in the Thousand Islands during veterinary school. He carries this passion with him today, regularly speaking to veterinarians and clinic staff across Ontario about expanding tick populations and the increasing threat of tick-borne illnesses to both pets and humans. Scott’s goal is to be the person that all current and new clients of TIVS seek out to answer all questions related to ticks in eastern Ontario!
Scott was first inspired to pursue veterinary medicine when his family dog, Katie, a cocker spaniel, experienced a gall bladder rupture and spent time at the Ontario Veterinary College’s teaching hospital. He was fascinated by how the veterinary team was able to improve Katie’s health while also strengthening the bond his family had with both Katie and the veterinary team.
He has a special interest in emerging technologies, particularly in how new technology can help build a stronger relationship between the veterinary team and the patient’s family. He considers himself incredibly lucky to have spent time working with LifeLearn in Guelph, Ontario, training Sofie - the first cognitive computing solution in veterinary medicine, powered by IBM Watson.
Scott lives with his wife, Lisa, their sons James and Everett and their cat, Raven. In his spare time, Scott enjoys playing golf, and is looking forward to once again competing in provincial amateur championships and local invitational tournaments. He also enjoys back country camping and canoeing, hiking, playing hockey and snowboarding.
Dr. Michael Brown
Dr. Michael Brown joined TIVS in the spring of 2018 and is excited to develop relationships with pets and their families in the Thousand Islands.
He tries to ensure every pet has a positive experience and every visit is low stress when coming to the clinic. Dentistry is an area he focuses on, both treatment as well as preventive care as we see how much this can impact a pet's health and happiness. He also tries to pay special attention to senior pets and to discuss strategies to keep them as comfortable and healthy as possible.
Growing up in a home with pets, he has always seen the bond that pets have in a family. At a young age, one of his family cats, Jack, was diagnosed with diabetes and he took an active role in helping to manage his diabetes. Even from a young age, his direction was always towards veterinary medicine.
Before coming to Gan, he spent the previous 2 years in Winnipeg but is excited to be closer to family after he and his partner Samantha had their first son, Malcolm. They can often be seen exploring the area with and taking Malcolm swimming. They share their home with their 3 cats: Eddie, Stanley and Link. He also enjoys playing soccer and eagerly awaits the next Marvel movie.
TracyRegistered Veterinary Technologist & Office Manager
Tracy graduated from the Veterinary Technology program at St. Lawrence College in 1998 and has worked as a Registered Veterinary Technologist at TIVS ever since. Tracy also teaches part-time in the Veterinary Technology program at St. Lawrence College in Kingston. At TIVS, Tracy’s special interests are anesthesia, pain control, reproduction and behaviour. Tracy is a member of the Society of Veterinary Behavior Technicians. Tracy has been a long time employee of Thousand Islands Veterinary Services and she attributes that to ‘feeling like the staff is a big family that works together to provide the best care and veterinary experience to our patients and their families’. Tracy is committed to continuing education and is thankful that Dr. Stevenson supports his Techs in furthering their knowledge and developing new skills. Staying up to date on diseases and drugs as well as new treatments and even learning about new complimentary medicine and techniques are all very important to Tracy. She was the driving force behind our acquisition of a Cold Laser Unit (also known as Therapeutic Laser). Customer service and client relations are very important to Tracy. She is very happy to be the clinic Office Manager to be able to work with our staff and clients to make your experience at TIVS, the best it can be!
Tracy grew up on a dairy farm and her family had beef cattle and horses as well. Tracy and her husband Shawn live on a hobby farm in Elgin. They have a small flock of Katahdin sheep. Tracy also breeds Border Collies and she jokes that she got the sheep to keep the dogs happy and employed! Tracy lives with her Border Collies: Freya, Kit, Joy, Ember & Cara. She is well aware that she is on the verge of becoming a ‘Crazy Dog Lady’! Tracy’s cats Viper, Giles, Bizzaro, Solo & Yoda are perhaps the most spoiled barn cats ever!
Outside of work Tracy enjoys spending time with her dogs outside, reading, spending time with her awesome nephews and helping out on the family dairy farm.
StephanieRegistered Veterinary Technician
Stephanie is a Registered Veterinary Technician who has been a part of our team since October 2015. She graduated from the University of Guelph in 2013 with a Bachelor of Science. She then went on to Sheridan College and completed the Veterinary Technician program in 2015. Her main areas of interest as a technician are parasitology and anesthesia with a special interest in husbandry and pocket pets. Stephanie was born and raised in Niagara Falls on a hobby farm that had horses, goats and chickens. Currently she has two cats: Shadow and Moon as well as two dogs: Ace and Brownie. Stephanie enjoys spending time with her husband Donny, and their children. Stephanie’s professionalism and her attention to details make her a valuable member of Team TIVS!
KarenRegistered Veterinary Technologist
Karen was raised on a small horse farm on Wolfe Island with many, many barn cats and that is where her passion for helping animals began. She graduated from the Veterinary Technologist program at St. Lawrence College in 2003 and has been working as an RVT in small animal practice ever since. Karen has a special interest in anesthesia and pain management as well as working with clients and getting to know them and their furry families!
Karen is married to her wonderful husband, Nick and they have 2 children, Katie and Emma. They are all happy to have had the chance to add 3 wonderful orange cats to their family over the years; Henry, Mac and George.
Karen loves hanging out with her kids, baking and spending summers at the cottage.
Karen brings many years of experience working in other small animal clinics to our team. She is always happy and bubbly and is a great advocate for her patients. Her personality and skill set have been a great addition to our team!
JessicaRegistered Veterinary Technologist
Jessica is a fun loving and extremely dedicated Registered Veterinary Technologist who re-joined our team in October 2018. She graduated from the Veterinary Technology program at St. Lawrence College in Kingston in 2012. Jessica worked for us for 1.5 years starting in 2012, but a move took her away from us for awhile. We are so pleased to have her back!
Jessica has always been an animal lover. She and her partner Tim share their home with Pippa, a mastiff cross who is full of love, and Dorian, a long haired tabby cat who has personality plus!
Jessica is a huge advocate for our patients and she is particularly interested in dentistry and anesthesia. Pippa struggles with significant allergy problems and this has encouraged Jessica to learn even more about nutrition and allergies as well. Jessica particularly enjoys speaking with clients about the many myths that we hear about pet foods and ingredients. Her time here is mainly spent focusing on caring for and treating our patients and helping our doctors in appointments.
In her free time, Jessica loves crafting and spending time outdoors, especially camping.
JeanieRegistered Veterinary Technologist
Jeanie started with TIVS in April 2019. She graduated from St. Lawrence College's Veterinary Technology program in 2000.
Around the clinic you will often see Jeanie in appointment rooms helping out the doctors and getting histories from you about your pets. She also helps out the rest of the team with surgeries and keeping the day to day stuff done so that we can give the best service that we can. She says that her favourite part of her job is talking with people who have a great relationship with their pet. She loves really getting to know our clients and our patients. Her bubbly personality makes her great at this!
Outside of work you will find Jeanie spending time with her 4 boys: Brandon, Sam, Adam & Dylan and her husband Jesse. She seems to spend most of her time ferrying the boys back and forth between activities! Sitting down with them at night to hear them share their stories of what they were up to that day, is the highlight of her day. She also has 2 beloved Border Collies: Ziggy & Marley, as well as 3 cats: Leo, Bella & Lucyfur. She also loves gardening and each year her flower and vegetable gardens get bigger and bigger! And if she ever has time, she likes to draw too.
Cassey's smiling face and her infectious laugh can be found throughout our clinic! She truly is a 'Jack of all Trades' and she helps to keep the show running smoothly every day. Cassey graduated from St. Lawrence College from the Veterinary Assistant program in 2018. She did her placement for school with us and we loved working with her so much that we were thrilled when she accepted our job offer!
Cassey grew up in Alexandria Ontario. She shares her home with her energetic and cuddly Miniature Australian Shepherd named Mila.
At work Cassey loves helping everyone and she is truly cares about everyone, making her excellent at customer service. She is always asking questions and loves to learnOutside of work Cassey enjoys teaching Mila new tricks, going for four-wheeler rides, & reading.
Caitlyn's kind heart and hardworking personality make her an asset to our team and her quiet sense of humour keeps us all laughing. Caitlyn grew up on a small hobby farm in the Thousand Islands region. Caitlyn moved to Gananoque in 2014 to be closer to her family. She has had experience with all sorts of animals both large and small throughout her childhood.
Caitlyn graduated from St. Lawrence College from the Vet Assistant program in 2017 and she did her placement with Sandy Pines Wildlife Centre. She also did a placement with the OSPCA where she learned about the standards of care for animals.
Around the clinic, you will find Caitlyn greeting clients and patients as they walk through the door, helping the veterinarians and technicians, doing receptionist duties, and working to keep the clinic clean and organized.
In her free time Caitlyn likes to relax with her husband Bretton, go for walks with her dog Griffith, and curling up in bed with a good book while cuddling with her cats Lego & Jax.
LisaBookkeeper / Practice Manager
Lisa has been helping out on a part-time basis at TIVS since January 2018 and took on the bookkeeping role in 2019. She grew up in Port Dover and moved to Gananoque to work for Parks Canada at Thousand Islands National Park after studying wildlife biology. She fell in love with the area and later did a research project on ticks and Lyme disease in the Thousand Islands for a Masters degree at the Ontario Veterinary College. That's where she met Scott and they are now happy to be settled here and raising their two sons, James and Everett.
When she isn't working, Lisa can usually be found outside with James and Everett. Lisa enjoys camping, hiking, baseball, photography, travelling, and hanging out with her cat Raven.